Frequently asked questions

You do not have to register to browse the site. But you will need to register to access member areas and place an order

Once you have seen the lowest prices on the site for your area from the latest price box ( in Green ) Enter your postcode in the Quick quote box to find our best prices for your post coded area, Then sign up to the website and get the price to fit all your requirements. The oil price changes all the time so the price you pay will be the price you are quoted when you place the order. You will always receive a confirmation email once you have placed your order.

500 litres is the minimum order.

No. Because we secure the price for you when ordering, we cannot offer a fill.

You simple follow the step by step instructions through to payment.

Yes. Simply pick the address you want the oil delivered to from the drop down box.

Tanker hoses are approximately 30 metres (100 feet)

Delivery is most common on a Standard 6-wheeler, but the option is there on the order page to choose size of tanker needed. We offer 3 different sized tankers,6, 4-wheeler or Baby Tanker not all companies have baby tanker available and those that do tend to make a small charge for there use. If you do not select the right tanker when ordering, your order may go to a supplier who is unable to make the delivery.( It is your responsibility to choose the correct sized tanker.)

No.

No .

Payment is by Bank transfer or debit card only. Our payment services are provided by Barclaycard giving you the highest level of security. You will be asked to enter your card details during your online order. Payment will be taken from your card at that time of ordering. Upon delivery, if the full order volume cannot fit into your oil tank, you will be refunded difference. To your Heatingoil Account.

The money for the undelivered Heating oil will be credited to your heatingoil Account' and can be deducted from future orders. You can see this by logging onto 'My Account'.

When you place your order, you can choose from 4 different delivery windows.

Yes all deliveries are monitored, the meter on the oil tank are regulated by trading standards. Your delivery note will show you the actual amount of oil delivered, and the driver will post through your letterbox.

The oil Supplier who you selected when ordering, details of which are provided on your Order Confirmation email.

Yes simply tick the box requesting this so as to allow you time to leave a gate open for access or for the unlocking of Tanks.

If your delivery is later than the date on the confirmation email Contact the supplier.

We've use Barclaycard which deliveries a high level of security for your Debit card details. Your card details are not accessible to us.

At this time there are no charges applicable to the end user of the Debit card.

Yes, you can request a refund of the money in your oil Account at anytime, subject to any current Heating Oil orders in progress. You can do this by logging onto your account and requesting a refund in the Oil Account.

Simply go to my membership page and then Account area to see all your transactions, deposits and orders as well as an up-to-date balance. This page is completely secure; only you can access it.

We take your privacy seriously and treat all information in accordance with revelant data protection laws in the UK.

No, membership is FREE - you only pay for your oil.

We operate works 7 days a week. All emails we receive will be dealt with within 24 hours.Low overheads means better prices for you. Email us sales@spendlessonfuel.com.